Effective Date: July 13, 2025
Store Name: ZyNova Tech
Website: zynovatech.shop

🚚 Free Delivery Across India

At ZyNova Tech, we proudly offer FREE delivery on all orders, no minimum purchase required. We believe great tech should come with great service — at no extra cost.

⏱️ Estimated Delivery Time

             Metro Cities: 4–7 business days

           Tier 2 & 3 Cities: 5–9 business days                                                       

            Rural/Remote Areas: 7–12 business days

⏳ Please note: Delivery times may vary due to courier delays, weather, festivals, or high order volumes.

📦 Order Processing

        Orders are typically processed and packed within 24–48 hours.

        Once shipped, you’ll receive an email or SMS with a tracking link.

         Orders placed on Sundays or public holidays will be processed on the next                    business day.

🔍 Track Your Order

All orders are shipped with tracking. You’ll receive tracking details via email or SMS as soon as your package is dispatched.

❗ Delivery Attempts & Issues

Our courier partners will attempt delivery up to 3 times.
If you are unavailable or unreachable, the order may be returned. In such cases, re-delivery may be chargeable.

❌ Incorrect Address Disclaimer

Please ensure your shipping address is accurate at the time of placing the order.
ZyNova Tech is not responsible for:

          Delays due to incorrect or incomplete addresses

         Failed deliveries due to customer unavailability

🆘 Need Help?

For shipping support, tracking assistance, or urgent queries:
📧 Email: support@zynovatech.shop
🌐 Contact: zynovatech/contact

 

Return & Refund Policy

We offer a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it—unused, with original packaging and tags intact. An unboxing video is required as proof of condition. You’ll also need the receipt or proof of purchase.

To start a return, contact us at support@zynovatech.shop. Once your return is accepted, we’ll provide the return instructions and address. Items sent without prior approval will not be accepted.

You can always reach out for any return-related questions at support@zynovatech.shop.

Damages and Issues

Please inspect your order upon delivery and contact us immediately if the item is damaged, defective, or if you receive the wrong product. We’ll evaluate the issue and work to make it right. An unboxing video is required for damage claims.

Non-Returnable Items

Certain items are non-returnable. These include anything marked as “Final Sale” and any product without an unboxing video. Items that have been used, opened, or returned without original packaging will not be accepted.

Please contact us if you're unsure about your item’s eligibility.

Exchanges

To exchange a product, first request a return. Once approved and the original item is received, you can place a new order separately for the desired item.

Refunds

Once your return is received and inspected, you’ll be notified about your refund status. If approved, we will issue a refund to your original payment method within 5–7 business days. Please allow additional time for your bank to process the transaction.

If more than 10 business days have passed since approval and you haven’t received your refund, contact us at support@zynovatech.shop.

 

Zynova Tech Warranty Terms

At Zynova Tech, we’re committed to delivering quality and reliability in every product. Our warranty policy ensures you receive the support you deserve in case of any issues. Please read the terms below to understand what's covered and how to claim your warranty.

1. Warranty Coverage

Our limited warranty covers products purchased directly from www.zynovatech.shop or our authorized platforms.

✅ Covered

Manufacturing defects

Internal hardware malfunctions under normal use

Performance issues not caused by external damage

❌ Not Covered

Physical or accidental damage (drops, cracks, etc.)

Water or liquid exposure (unless stated as water-resistant)

Misuse or unauthorized repairs

Normal wear and tear

Use with unapproved accessories

 

2. Warranty Duration

Product Category Warranty Period

Electronics & Gadgets 6 months – 1 year

Cables & Accessories 3 to 6 months

Custom Products No warranty (unless stated)

The exact warranty period is specified on the product page or your invoice.

3. How to Claim Warranty

You can reach our support team through multiple channels:

🌐 Built-in Chat/Support System on our website: www.zynovatech.shop

📩 Email: support@zynovatech.shop

📱 Facebook Messenger: facebook.com/zynovatechltd

📸 Instagram DM: instagram.com/zynovatech

Steps to claim

1. Contact us with your order number, issue details, and product images/videos.

2. Our team will verify the issue and guide you through the return or repair process.

3. If approved, we’ll provide a replacement, repair, or refund, as applicable.

4. Replacement & Repair Policy

Replacements are subject to stock availability. If not available, an equivalent product may be offered.

Repair times may vary based on issue and parts required.

Repaired/replaced items are covered for the remainder of the original warranty period.

5. Conditions That Void Warranty

Your warranty becomes void if:

The product is physically damaged, burned, or altered

Warranty seal or serial number is tampered

Product is repaired by an unauthorized service center

Damage occurs due to negligence, misuse, or environmental factors

Need Help? We're Here for You!

Our support team is available 7 days a week to assist you through:

💬 Live chat on our website

📱 DM us on Facebook or Instagram

📧 Email: support@zynovatech.shop

Note: Zynova Tech reserves the right to update this warranty policy at any time without prior notice.

 

Zynova Tech Warranty Terms

At Zynova Tech, we’re committed to delivering quality and reliability in every product. Our warranty policy ensures you receive the support you deserve in case of any issues. Please read the terms below to understand what's covered and how to claim your warranty.

1. Warranty Coverage

Our limited warranty covers products purchased directly from www.zynovatech.shop or our authorized platforms.

✅ Covered

Manufacturing defects

Internal hardware malfunctions under normal use

Performance issues not caused by external damage

❌ Not Covered

Physical or accidental damage (drops, cracks, etc.)

Water or liquid exposure (unless stated as water-resistant)

Misuse or unauthorized repairs

Normal wear and tear

Use with unapproved accessories

 

2. Warranty Duration

Product Category Warranty Period

Electronics & Gadgets 6 months – 1 year

Cables & Accessories 3 to 6 months

Custom Products No warranty (unless stated)

The exact warranty period is specified on the product page or your invoice.

3. How to Claim Warranty

You can reach our support team through multiple channels:

🌐 Built-in Chat/Support System on our website: www.zynovatech.shop

📩 Email: support@zynovatech.shop

📱 Facebook Messenger: facebook.com/zynovatechltd

📸 Instagram DM: instagram.com/zynovatech

Steps to claim

1. Contact us with your order number, issue details, and product images/videos.

2. Our team will verify the issue and guide you through the return or repair process.

3. If approved, we’ll provide a replacement, repair, or refund, as applicable.

4. Replacement & Repair Policy

Replacements are subject to stock availability. If not available, an equivalent product may be offered.

Repair times may vary based on issue and parts required.

Repaired/replaced items are covered for the remainder of the original warranty period.

5. Conditions That Void Warranty

Your warranty becomes void if:

The product is physically damaged, burned, or altered

Warranty seal or serial number is tampered

Product is repaired by an unauthorized service center

Damage occurs due to negligence, misuse, or environmental factors

Need Help? We're Here for You!

Our support team is available 7 days a week to assist you through:

💬 Live chat on our website

📱 DM us on Facebook or Instagram

📧 Email: support@zynovatech.shop

Note: Zynova Tech reserves the right to update this warranty policy at any time without prior notice.